DSNAP approved for 25 parishes affected by Hurricane Ida

State News

BATON ROUGE, La. (BRPROUD) – The Disaster Supplemental Nutrition Assistance Program (DSNAP) has been approved for residents in 25 parishes, according to the Louisiana Department of Children and Family Services (DCFS).

DSNAP approval applies to the following parishes:

Ascension, Assumption, East Baton Rouge, East Feliciana, Iberia, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. Helena, St. James, St. John the Baptist, St. Martin (only lower St. Martin parish ZIP codes 70339 and 70380), St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington, West Baton Rouge and West Feliciana.

In a news release from DCFS, it states in accordance with USDA FNS rules, DSNAP cannot begin until all other federal disaster food assistance within a parish ends (including PODs and Disaster Household Distribution), restoration in electricity and telephone/internet is complete, mail delivery is in operation and grocery shelves are open.

DCFS says SNAP recipients are ineligible for DSNAP. For more information about SNAP benefit changes, click here.

DSNAP applications can be filled out over the phone.

Read below for the DSNAP application process and information from DCFS:

Residents in the approved parishes can call the LAHelpU Customer Service Center, 1-888-524-3578, to apply and be interviewed for DSNAP. Applicants should call 1-888-524-3578, select their language, prompt 6 and then 1 between the hours of 7:30 a.m. and 6 p.m.

Translation services are available for individuals whose primary language is not English.

Residents are encouraged, but not required, to take the following steps before calling to apply for DSNAP:

  • Pre-register online first. Step-by-step instructions can be found at www.dcfs.la.gov/DSNAP.
  • Download the LA Wallet mobile app for identity and residency verification. Information on the app, including download links, can be found at LAWallet.com
  • Gather all information needed for the application. A list of what is needed can be found in the FAQs at www.dcfs.la.gov/DSNAP

Residents who pre-registered or applied for DSNAP since March 2020 do not need to pre-register again.

When residents call to apply and be interviewed for DSNAP, a worker will verify the applicant’s identity and residency, and obtain information about their income, resources and disaster-related expenses incurred between August 26, 2021 and September 24, 2021. Most applicants will be told on the phone immediately after completing their application and interview whether they have been approved to receive DSNAP and, if so, the amount of benefits they will receive. Applicants will also receive a letter by mail, confirming the eligibility decision made on their application.

Applicants may name an Authorized Representative (AR) to apply for DSNAP benefits on their behalf. The head of household must authorize the person to serve as AR on their behalf, and the worker will need to speak to the head household to confirm that they agree for the AR to speak on their behalf.

Application Schedule

Residents should call the LAHelpU Customer Service Center to apply and be interviewed for DSNAP on their designated day (according to the first letter of their last name) or on the A-Z days, which are open to all residents in the approved parishes and ZIP codes for each phase. Parishes were assigned to each phase based on power, telephone/internet connectivity, mail delivery and grocery stores are open at the time the DSNAP request was submitted. 

PHASE 1 – September 20-25

E. Baton Rouge, E. Feliciana, Iberia, Orleans, Pointe Coupee, St. Bernard, St. Tammany, Washington, W. Baton Rouge and W. Feliciana

Day 1 (Monday, Sept. 20) – Residents with last names beginning with A-F
Day 2 (Tuesday, Sept. 21) – G-M
Day 3 (Wednesday, Sept. 22) – N-S
Day 4 (Thursday, Sept. 23) – T-Z
Day 5 (Friday, Sept. 24) – Open for all (letters A-Z) in the Phase 1 parishes
Day 6 (Saturday, Sept. 25) – Open for all (letters A-Z) in the Phase 1 parishes

PHASE 2 – September 27-October 2

Ascension, Assumption, Iberville, Jefferson, Livingston, Plaquemines, St. Helena, St. Martin (lower St. Martin Parish ZIPs only 70339 & 70380), St. Mary and Tangipahoa

Day 1 (Monday, Sept. 27) – Residents with last names beginning with A-F
Day 2 (Tuesday, Sept. 28) – G-M
Day 3 (Wednesday, Sept. 29) – N-S
Day 4 (Thursday, Sept. 30) – T-Z
Day 5 (Friday, Oct. 1) – Open for all (letters A-Z) in the Phase 2 parishes
Day 6 (Saturday, Oct. 2) – Open for all (letters A-Z) in the Phase 2 parishes

PHASE 3 – October 4-9
Lafourche, St. Charles, St. James, St. John the Baptist and Terrebonne

Day 1 (Monday, Oct. 4) – Residents with last names beginning with A-F
Day 2 (Tuesday, Oct. 5) – G-M
Day 3 (Wednesday, Oct. 6) – N-S
Day 4 (Thursday, Oct. 7) – T-Z
Day 5 (Friday, Oct. 8) – Open for all (letters A-Z) in the Phase 3 parishes
Day 6 (Saturday, Oct. 9) – Open for all (letters A-Z) in the Phase 3 parishes

Additional information about DSNAP can be found by texting LADSNAP to 898-211 or by visiting www.dcfs.la.gov/DSNAP.

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